Finney Hospoital & Fertility Center
Non Medical Services
- VIP Services
- Customer Service
- Insured Patients
- Corporate Services
- VIP LOUNGE
Located in the Main Lobby, the VIP Lounge has been carefully decorated and furnished to provide a comfortable place for you to relax during your hospital visit.
Here you can enjoy refreshments such as coffee and tea, cookies and fruits and several types of soft drinks while reading the latest magazines and newspapers or surfing the net via the free wifi connection.
Great emphasis is placed on achieving a smooth and stress-free experience for our patients so that they need only concentrate on their recovery.
Our Customer Care service is organised to engage with patients and manage all the important issues involved in their stay, right through to the arrangements for discharge and departure from the hospital.The team is made up of, patient care personnel and administration staff.
Direct Billing Agreement – this includes complete coverage, coverage with exclusions, co-payment, etc. A member of the FHFC insurance team will clearly explain what cost factors and liabilities (if any) to expect. All necessary documentation will be provided on behalf of the patient and forwarded directly to the nominated insurance company. The FH insurance team member is available to the patient to answer any further enquiries which may arise.
Non-direct Billing Agreement – the FHFC insurance officer obtains the necessary documentation from the doctor and will help the patient to complete the paperwork required by the insurer.